Project Manager’s Role in Change Management

Project Manager’s Role in Change Management

Project managers are regarded as a key stakeholder in the organisation. They are bound to be a part of the team planning, implementing and managing change in the organisation. Many of the projects that you undertake as a project manager are brought about by a need for...
Customer Service Management Strategy

Customer Service Management Strategy

When Customer Relationship Management is done right, you will be able to provide better customer service. You are also able to simplify marketing and sales process as well as improve customer satisfaction. Marketing efforts are directed specifically to individuals...